Our Return Policy
We hope you are absolutely thrilled with your purchase from The Uniform Shop Plus.
If for some reason you need to return or exchange your purchase you have 30 days. We offer exchange or store credit only within 30 days of purchase with original receipt and tags attached. Exchange of item must be of equal value. If you choose an item of a higher value you will be required to pay the difference in price.
There is no expiration date on a store credit. In-store pickups, from an online purchase, will follow the same exchange policy as in-store purchases.
Gift Certificates are a final sale but have no expiry.
All clearance items are considered final sale and cannot be returned or exchanged.
Shipping A Product For Return (Online Purchase)
If you need to make an exchange please send us an email at firstname.lastname@example.org to discuss the details.
To complete your return, we require a receipt or proof of purchase, tags attached within 30 days of your purchase, with the reason for your return.
Once the return is approved you will receive an email detailing how to proceed. *We will not accept returns that are unauthorized.
To be eligible for a return, your item must be unused and in the same condition that you received it. Tagged attached with receipt enclosed.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Once we receive the return, we will mail out your exchange or issue you a Uniform Shop Gift Card. You can use on our e-commerce store or shop in store.
The Uniform Shop reserves the right to refuse returned products that have been used, worn or altered in any way.
To return your product, mail it to:
The Uniform Shop+ 320 Torbay Rd, St. John’s NL, Canada A1E 4E1
The Uniform Shop+ is not responsible for any returns that are lost, damaged or sent to the wrong address.